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faulty gps?

 
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dmnrec
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Joined: 17 Mar 2005

Posts: 560

PostPosted: Fri May 09, 2008 7:38 am    Post subject: faulty gps? Reply with quote

Ok, I finally broke down and bought a new GPS, a Garmin Legend. I tried it out this morning, and I couldn't get less than 37 ft. accuracy. After about 15 minutes, the gps went out and I had this single line going down the right side. I had to remove the batteries to get it to come on. Did it to me again on the way back from the park...so I'm hoping I didn't buy a defective one.

I only had about 2 hours on freshly recharged batteries from playing around on it at home. I bought it from the megagps (or gpsmega) store on-line.

Does it sound like a lemon?
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NeoAddict
Geocacher


Joined: 29 Feb 2008

Posts: 189

PostPosted: Fri May 09, 2008 8:30 am    Post subject: Reply with quote

Sounds like it to me. Generally it's a bad thing if your GPS doesn't work after 15 minutes of playing with it.

Hope they have a return policy!
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MNMizzou
Geocacher


Joined: 23 Feb 2005

Posts: 713

PostPosted: Fri May 09, 2008 9:57 am    Post subject: Reply with quote

I don't know of the store personally, but the good news is you bought a Garmin and if the store gives you any grief at all Garmin had excellent customer service. I'd almost consider calling them first. They'll take good care of you.
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Arcticabn
Past MnGCA Board


Joined: 30 Nov 2003

Posts: 1846

PostPosted: Fri May 09, 2008 10:24 am    Post subject: Reply with quote

I've always had great service from MegaGPS. Give them a call and they will probaly give you a RMA number to ship it back to them. However, they may also tell you to contact Garmin who I know will take care of the issue.
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dmnrec
MnGCA Board


Joined: 17 Mar 2005

Posts: 560

PostPosted: Fri May 09, 2008 11:12 am    Post subject: Reply with quote

Thanks,

Of course, I've already thrown out all the packaging and such...so hopefully, I can track down some purchase information. I just got it a week or 2 ago.
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LucidOndine
Past MnGCA President


Joined: 17 Jan 2006

Posts: 1931

PostPosted: Fri May 09, 2008 11:58 am    Post subject: Reply with quote

Are you sure its not in Magellan emulation mode? Cool
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casinoman
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Joined: 26 Mar 2008

Posts: 383

PostPosted: Fri May 09, 2008 12:32 pm    Post subject: Reply with quote

LucidOndine wrote:
Are you sure its not in Magellan emulation mode? Cool



Hay now that was not nice Magellan Got me to every cache on wensday atleast 3 before you.
Yes it was a Magellan.
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LucidOndine
Past MnGCA President


Joined: 17 Jan 2006

Posts: 1931

PostPosted: Fri May 09, 2008 12:43 pm    Post subject: Reply with quote

casinoman wrote:
LucidOndine wrote:
Are you sure its not in Magellan emulation mode? Cool
Hay now that was not nice Magellan Got me to every cache on wensday atleast 3 before you.
Yes it was a Magellan.

Are you sure it wasn't in Garmin mode (i.e. the ones with the antennas... uses batteries, takes you to caches, etc.)? Cool

Garmin really is excellent when it comes to customer service. I'd call them first and see what they can do for you.
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Arcticabn
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Joined: 30 Nov 2003

Posts: 1846

PostPosted: Fri May 09, 2008 2:56 pm    Post subject: Reply with quote

If you got it from MegaGPS check your e-mail you should have an electronic invoice.
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dornole
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Joined: 03 Apr 2006

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PostPosted: Fri May 09, 2008 4:54 pm    Post subject: Whoa Reply with quote

A technical issue that I actually know something about!!

This has happened to me once on my Garmin Legend, though not right out of the box. I called the customer service number and they were able to reboot the GPS via satellite somehow and the line disappeared and it worked normally. So it could be as simple as that. Give them a call.
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speedysk1
Past MnGCA Board


Joined: 29 Oct 2007

Posts: 1991

PostPosted: Fri May 09, 2008 6:41 pm    Post subject: Re: Whoa Reply with quote

dornole wrote:
I called the customer service number and they were able to reboot the GPS via satellite somehow and the line disappeared and it worked normally.

????? I'm not sure about that one. Garmin can't, at least to my knowledge, push anything down the satellites. They are us government satellites. I'm curious what you or they did though that fixed this. A co-worker has the same issue right now.
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dmnrec
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Joined: 17 Mar 2005

Posts: 560

PostPosted: Sat May 10, 2008 3:11 pm    Post subject: Re: Whoa Reply with quote

dornole wrote:
A technical issue that I actually know something about!!

This has happened to me once on my Garmin Legend, though not right out of the box. I called the customer service number and they were able to reboot the GPS via satellite somehow and the line disappeared and it worked normally. So it could be as simple as that. Give them a call.


I'll give that a try when I call them....now it seems to be working so I might just see if it has stopped or if it keeps doing it.
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