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Boycot Brookdale Honda

 
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fireman121
Geocacher


Joined: 06 Feb 2005

Posts: 549
Location: Coon Rapids/ Pillager MN

PostPosted: Fri Jan 27, 2012 4:52 pm    Post subject: Boycot Brookdale Honda Reply with quote

Just want to asked my Geocachin friends to boycot Brookdale Honda, I had my car spread with rock salt at a high velocity at point blank range. When I went inside to make a complaint to the general manger about what had happened he would not listen to me, his only concern was to get me out of his showroom.
He said it was no big deal that my car was spread with rock salt. I am sorry but the car is a 2012 and it is a big deal. The best way to handle this would have been listen to my complaint and say he would talk to the guy running the salt truck and problem would of been solved.
This guy lacks any people and problem solving skills. please boycot them if you can. I am glad I had bought the car from a St. Clould dealership now I saved over a thousand dollars by doing it.
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Rustynails
Geocacher


Joined: 27 Oct 2009

Posts: 776

PostPosted: Fri Jan 27, 2012 7:12 pm    Post subject: Reply with quote

That's to bad that happened. I bought my cache mobile there a few years ago. They had good service and a great price back then.
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AerosmithPA
MnGCA President


Joined: 19 Nov 2005

Posts: 961
Location: Grand Rapids

PostPosted: Fri Jan 27, 2012 9:54 pm    Post subject: Reply with quote

I'm assuming the salt truck was on their lot?

You say big deal could have been solved by talking to truck driver. This guy really must have upset you with his responses, if there was no damage to car.


Last edited by AerosmithPA on Sat Jan 28, 2012 3:24 pm; edited 1 time in total
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fireman121
Geocacher


Joined: 06 Feb 2005

Posts: 549
Location: Coon Rapids/ Pillager MN

PostPosted: Sat Jan 28, 2012 11:21 am    Post subject: Reply with quote

It"s hard to talk to a guy drving the salt truck at 20 MPH. and it could of been resolved if the giy would have taken the 30 seconds to listen to me and said I will talk to the driver even if he did not.

All I can say he has no custmer service skills.
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pfalstad
Geocacher


Joined: 02 Feb 2006

Posts: 1007
Location: Edina

PostPosted: Sat Jan 28, 2012 11:41 am    Post subject: Reply with quote

Go to Hopkins Honda instead, they have excellent customer service skills.
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timewellspent
Geocacher


Joined: 19 Mar 2008

Posts: 697
Location: Chanhassen, MN

PostPosted: Sat Jan 28, 2012 11:51 am    Post subject: Reply with quote

pfalstad wrote:
Go to Hopkins Honda instead, they have excellent customer service skills.


If you can get them away from solving puzzles for SID Laughing
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pfalstad
Geocacher


Joined: 02 Feb 2006

Posts: 1007
Location: Edina

PostPosted: Sat Jan 28, 2012 1:59 pm    Post subject: Reply with quote

timewellspent wrote:
pfalstad wrote:
Go to Hopkins Honda instead, they have excellent customer service skills.

If you can get them away from solving puzzles for SID Laughing

He has a staff to solve puzzles for him?! Surprised
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fireman121
Geocacher


Joined: 06 Feb 2005

Posts: 549
Location: Coon Rapids/ Pillager MN

PostPosted: Sat Jan 28, 2012 3:58 pm    Post subject: Reply with quote

I was thinking about going there.
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pattenclan
Geocacher


Joined: 08 Oct 2011

Posts: 200

PostPosted: Mon Mar 26, 2012 5:20 pm    Post subject: Reply with quote

Whatever you do, don't go to Motor Inn Honda either....they were really willing to work with fixing our van's issues till we told them about a starter issue...which ultimately resulted in a new tranny...When we told them of the starter issue, they looked at us and said "what did you expect...its used". Oh well. Guess we just head eastward or northward if we ever get another Honda (which is unlikely). LOL
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