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Need computer help!!!!!!!!!!!!

 
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catering chef
Geocacher


Joined: 05 Jan 2003

Posts: 40

PostPosted: Tue Apr 27, 2004 5:39 am    Post subject: Need computer help!!!!!!!!!!!! Reply with quote

My wife went to use the computer last night and it would not boot-up. I am getting an error message that says "bad or missing file. windows/system32/windowsconfig. I tried to boot frm a recovery disk but it would not read it. I am running XPhome edition. Bios looks ok. I tried switch the boot program from back up and that did not work. Please help!!!
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catering chef
Geocacher


Joined: 05 Jan 2003

Posts: 40

PostPosted: Tue Apr 27, 2004 11:37 am    Post subject: Reply with quote

ANy one, any one??
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towlebooth
Past MnGCA Board


Joined: 26 Nov 2002

Posts: 1270

PostPosted: Tue Apr 27, 2004 12:11 pm    Post subject: Reply with quote

Throw money at the problem and assure yourself that it will get solved:

Arrow The Geek Squad
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rickrich
Geocacher


Joined: 06 Jul 2003

Posts: 673

PostPosted: Tue Apr 27, 2004 1:46 pm    Post subject: Reply with quote

towlebooth wrote:
Arrow The Geek Squad

"IF YOU WITNESS ANYTHING SUSPICIOUS CONTACT A GEEK SQUAD AGENT NEAR YOU"

I really want that tee shirt.
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Marsha and Silent Bob
Past MnGCA President


Joined: 02 Sep 2003

Posts: 6261

PostPosted: Tue Apr 27, 2004 3:23 pm    Post subject: Reply with quote

rickrich wrote:
I really want that tee shirt.

dyl needs to wear it while hiding caches.
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Lyverbird
Past MnGCA Board


Joined: 17 Oct 2003

Posts: 443

PostPosted: Tue Apr 27, 2004 7:58 pm    Post subject: Reply with quote

No no don't do it. Not the Geek squad. While I have convidense in their abilities they are partnered with BB and there can not be trusted. On several occations I have entered that store and just for amusment purposes I have asked question to which I already know the answers. My concultion is that no one can be that stupid, therefore they have been trained to tell what ever lies it takes to get you to buy. They get extra points if the item is none returnable soft ware. I once got them to give a refund on none returnable (opened) software though. They did not like it.
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Arcticabn
Past MnGCA Board


Joined: 30 Nov 2003

Posts: 1846

PostPosted: Tue Apr 27, 2004 9:15 pm    Post subject: Reply with quote

Two possible problem areas.; the hard drive controller and or the hard drive has been corrupted.

Can you boot from the Recovery CD?
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towlebooth
Past MnGCA Board


Joined: 26 Nov 2002

Posts: 1270

PostPosted: Wed Apr 28, 2004 6:26 am    Post subject: Reply with quote

WicketsWanderingPonyPatro wrote:
No no don't do it. Not the Geek squad. While I have convidense in their abilities they are partnered with BB and there can not be trusted. On several occations I have entered that store and just for amusment purposes I have asked question to which I already know the answers. My concultion is that no one can be that stupid, therefore they have been trained to tell what ever lies it takes to get you to buy. They get extra points if the item is none returnable soft ware. I once got them to give a refund on none returnable (opened) software though. They did not like it.


I've only heard good things from people who have had geek squad over to their house.

I must agree that the blue shirts at best buy are knobs.
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Lyverbird
Past MnGCA Board


Joined: 17 Oct 2003

Posts: 443

PostPosted: Wed Apr 28, 2004 5:32 pm    Post subject: Reply with quote

I do have confidense in the Geek Squad. Just not BB.
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SirPoonga
Geocacher


Joined: 07 Feb 2003

Posts: 144

PostPosted: Thu Apr 29, 2004 9:55 am    Post subject: Reply with quote

Arcticabn wrote:
Two possible problem areas.; the hard drive controller and or the hard drive has been corrupted.

Can you boot from the Recovery CD?


He said he couldn't boot from the recovery disk.


Ok, my usual list of question:
Does it have a warranty? Brand? If so have who ever you bought the computer from let them deal with it as that is what warranties are for Smile

If not then:
The not booting from recovery disk, that's odd. You said bios was ok, you didn't muck around in there and take cdrom off the boot lixt or change the order of the boot list?
Will the recovery disk boot on someone elses computer? (just start it, don't actually recover)
If so something is up with your computer. If not where ever you got your recovery disk screwed up.

How far along in boot do you get? Do you get tot he login screen? Do you get far enough to press F8 as it is booting to get the option to goto safe mode?
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catering chef
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Joined: 05 Jan 2003

Posts: 40

PostPosted: Tue May 04, 2004 8:07 pm    Post subject: Reply with quote

Well, I had to bring my PC into the shop to get fixed. It had at least 246 virus on it. I dont do any e-mail or surfing at home. My fifteen year old gets on it while i am at work.
It is going to cost me about 125.00 to get fixed. Anyone know a good antivirus software? some one suggested Norton 2004. Is it any good and how much will it cost? thanks
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SirPoonga
Geocacher


Joined: 07 Feb 2003

Posts: 144

PostPosted: Tue May 04, 2004 10:01 pm    Post subject: Reply with quote

www.grisoft.com AVG is a free virus scanner. For some viruses you may need to turn off system restore if you run windows 2000 or XP (in My Computer properties somewhere) to get rid of all the viruses.

Also you may want to (just suggestions) get:
Adaware (takes out spyware)
Spybot (takes out spyware)
Google Toolbar (gets rid of popups in IE, or use mozilla instead. Tabbed browsing rules!)
CWShredder (for some hijack bots)
HijackThis (for other hijack bots, becareful, this is a tough program to use, expert only)

All of this is free.

Also use Eudora for an email client, it's free too. This will help eliminate the address book attack scripts that can be embedded in emails.

A good pay program to get rid of and monitor spyware is Pest Control.
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