MnGCA

Team Hooligan · Geocacher Joined: 22 Dec 2002 Posts: 94 Location: Hibbing

Anyone have any experience with Garmin Tech Support? My 76CS was working fine one day, and the next it won't turn on. The only way it will turn on is if you remove and re-install the batteries each time. Also the map page will not load. It starts to load but then doesn't ever finish.

Frustrating!! Twisted Evil

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If I'm not Crazy, am I Sane???

Marsha and Silent Bob · Past MnGCA President Joined: 02 Sep 2003 Posts: 6261

http://www.garmin.com/support/download_details.jsp?id=1233

Their firmware upgrades offer fixes for many map hangups. Dunno if it will help your situation though.
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Sad state of affairs.

Moe the Sleaze · Posted: Mon Feb 13, 2006 1:35 pm Post subject:

I've never had the need to use them but the majority of things I've read on the gc.com forums have been very favorable.

You might want to try doing a master reset of the unit. Just don't ask me how it is done! Searching the gc.com forums might have the answer.
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"Hi, I'm Moe, or as the women know me - Hey! You in the bushes."
-Moe, The Simpsons

Moe the Sleaze · Posted: Mon Feb 13, 2006 1:39 pm Post subject:

""Hold ENTR and PAGE while powering up to master reset the unit."
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"Hi, I'm Moe, or as the women know me - Hey! You in the bushes."
-Moe, The Simpsons

Team Hooligan · Geocacher Joined: 22 Dec 2002 Posts: 94 Location: Hibbing

Thanks Moe, I'll try that when I get home. I tried the firmware update last night but made no difference.

TH
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If I'm not Crazy, am I Sane???

Arcticabn · Posted: Mon Feb 13, 2006 1:55 pm Post subject:

All of my experience with Tech Spt has been very positive.

Even their sales support was great. I wanted to buy some new software and the sales agent told me not to waste my money. When asked why he told me that they would be releasing new software in 3 months and that I should wait until then and save the cash.
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Airborne All the Way!

Team Hooligan · Geocacher Joined: 22 Dec 2002 Posts: 94 Location: Hibbing

I now know why he is called the Geo Stud! My GPS is working like new again. It does reset everything, my Odometer now reads 0.00. Maps seem to be in place and I downloaded all waypoints to my computer before the big reset. So I believe I'm back in business.

My only question now is why did I call SB on Saturday when I needed my GPS. Next time I'll know there is only one person to call!!! Moe Moe Moe!

TH
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If I'm not Crazy, am I Sane???

Marsha and Silent Bob · Past MnGCA President Joined: 02 Sep 2003 Posts: 6261

Moe didn't spend all weekend out caching. "I'm owned, my wife says I have to stay in and clean out the basement."

GCPWNT!
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Sad state of affairs.

Team Hooligan · Geocacher Joined: 22 Dec 2002 Posts: 94 Location: Hibbing

Well that is what you get for having a wife...err I mean basement! Happy Cleaning.
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If I'm not Crazy, am I Sane???

Moe the Sleaze · Posted: Mon Feb 13, 2006 7:50 pm Post subject:

towlebooth · Posted: Tue Feb 14, 2006 12:20 pm Post subject:

How quick is Garmin's turn-around on repairs? I dropped my gps on the hardwood floor while it was connected to it's USB. Everything is fine except that now the USB connection no longer works. I need it for MOGA. Should I chance it or try and load half the country's maps via the serial connection?

Marsha and Silent Bob · Past MnGCA President Joined: 02 Sep 2003 Posts: 6261

Well it's not like you cache any other time of the year! It *should* be back in time for MOGA although you might want to check with them to make certain.

Wasn't the reason you went w/the 76CS because of how long it took to download your tracks from the setup of Punch Out last year? Wink

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Sad state of affairs.

Moe the Sleaze · Posted: Tue Feb 14, 2006 12:58 pm Post subject:

RubberToes · Posted: Tue Feb 14, 2006 3:36 pm Post subject: